Refunds issued at the discretion of the management, unless sailing is cancelled.

 

Published schedule subject to alteration without notice due to weather conditions and other circumstances.

 

Passengers must present for boarding (at the vessel or at the coach) at least 15 minutes prior to departure - late arrivals will be treated as standbys and accommodated where possible.

 

Customers unable to travel on reserved ferry may change their date of travel or take voucher for travel in the future, on condition that they cancel reservation at least one and a half hours prior to time of travel.  Otherwise, they will incur a one third cancellation fee of full amount due/ paid.

 

Cancellation within one and a half hours of due departure time (bus/ ferry) will be charged in full.

 

Cancellation of accommodation reserved through Island Ferries Teo. within 48 hours of travel will be charged in full, unless otherwise advised by accommodation provider.